Customer policy

Shipping within Canada.

Northpine Atelier currently serves Canadian delivery addresses. Final rates and delivery estimates are shown before payment.

Launch draft: confirm final operating details before publishing this policy or submitting the store to Google Merchant Center.

Order processing

Recommended launch setting: prepare orders within 1–3 business days after payment confirmation, excluding weekends and Canadian public holidays.

Delivery estimates

Recommended launch estimate: 5–10 business days after dispatch for most Canadian addresses. Remote regions may require additional time.

Rates and tracking

The final shipping charge must be shown at checkout before payment. When tracking is available, the dispatch message includes the carrier and tracking link.